Contact Us
We’d Love to Hear From You!
Whether you have a question about your order, need advice on clay consistency and drying times, or just want to share your latest DIY creation, the Claylia team is always here to help.
Most common questions about shipping, tracking, and returns are covered on our FAQ Page. If you still need assistance, please reach out through any of the channels below or fill out our contact form.
Customer Support
- Email: Support@Claylia.com
- Response Time: Within 24 hours (Monday – Friday)
- Support Hours: Monday – Friday, 9:00 AM – 5:00 PM EST
*Tips for faster service: Please email us from the same address used at checkout and include your Order Number along with clear photos/videos if you have product or delivery questions.
During peak holiday seasons and promotional events, our response time may take slightly longer. We truly appreciate your patience and support!