Accessibility Statement

Last Updated: August 26, 2026

Claylia Inc. — Commitment to Digital Accessibility
At Claylia Inc. ("Claylia", "we", or "us"), we believe that the joy of crafting, sculpting, and DIY artistic creation should be accessible and enjoyable to everyone, including individuals with disabilities. We are dedicated to ensuring that our website is welcoming, easy to navigate, and fully accessible to all visitors across different devices and assistive technologies.

1. Accessibility Standards & Guidelines

To deliver an inclusive digital experience, Claylia strives to adhere to the Web Content Accessibility Guidelines (WCAG) 2.1 / 2.2 Level AA standards, established by the World Wide Web Consortium (W3C). These internationally recognized guidelines outline best practices for making digital content perceivable, operable, understandable, and robust for individuals using screen readers, keyboard-only navigation, speech recognition software, and screen magnifiers.

2. Ongoing Measures & Compatibility

We actively optimize our online store to ensure smooth compatibility with modern assistive technologies and major web browsers (including Chrome, Safari, Edge, and Firefox). Our continuous efforts include:

  • Descriptive Alternative Text (Alt Text): Ensuring product images, color swatches, and tutorial visuals contain clear descriptive text for screen reader users.
  • Keyboard Navigation: Structuring page menus, shopping carts, and checkout flows so they can be navigated using a keyboard alone.
  • Color Contrast & Typography: Designing high-contrast text and legible font sizing to enhance readability for visually impaired users.
  • Semantic Code Structure: Implementing proper HTML headings, form field labels, and ARIA landmarks to support screen reading tools (such as JAWS, NVDA, and VoiceOver).

3. Third-Party Content & Integrations

While we make every effort to ensure all content on our store conforms to accessibility standards, our website integrates third-party applications, payment gateways (such as Shopify Payments and PayPal), and social media plugins that are maintained by independent providers. While we encourage our partners to provide accessible digital experiences, some third-party elements outside our direct control may present temporary limitations.

4. Accessibility Assistance & Feedback

Digital accessibility is an ongoing journey, and we actively welcome your feedback. If you experience any difficulty viewing content, navigating our store, or completing an order, our dedicated customer support team is ready to assist you:

  • Email: Support@Claylia.com
  • Subject Line: "Accessibility Assistance Request"
  • Response Time: Within 24 to 48 business hours

When reaching out, please include the specific web page URL along with a brief description of the issue or the assistive technology you are using so our technical team can address the barrier promptly.